FAQ
Answers before you set up, subscribe, or connect eBay.
Start with setup access, add your AI provider key, then subscribe when you are ready to use the listing workflow.
Setup access
What can I do before subscribing?You can launch the app, create your local profile, connect eBay, add your AI provider key, and confirm listing sync before starting Pro.
Is setup access a full free plan?No. Setup access is meant to let you prepare the app and verify your connection before paying. The listing workflow is part of Pro.
Do I need an AI provider key?Yes. Lakeview Lister requires your own AI provider key for the listing workflow, so you control the provider account and usage.
Pricing and billing
How much does Pro cost?Pro is $6 per month or $60 per year. The yearly option saves 17% compared with paying monthly.
How are AI provider costs billed?Lakeview Lister is billed separately from model usage. You bring your own AI provider key, so AI costs are charged by the provider you choose.
Can I cancel anytime?Yes. You can cancel your Pro plan from the billing portal and keep access until the end of the current billing period.
Do you offer refunds?We do not offer refunds after a billing period begins, except where required by law or in cases of billing error. You can cancel anytime and keep Pro access through the end of your current billing period.
eBay and listing workflow
What does listing sync do?Listing sync helps Lakeview Lister pull your seller listing data into the desktop app so you can review and work from current inventory information.
Can I edit active listings?Yes. Pro is designed for targeted updates to active listings, including missing item specifics and previewing changes before saving.
Can I build and publish drafts?Yes. Pro includes draft-building and publishing workflows so you can move listing work out of scattered spreadsheets and browser tabs.
Platform and support
Which platforms are supported?Lakeview Lister is available on macOS now, with Windows support planned.
Where is my working data stored?Lakeview Lister is designed for desktop listing workflows. Drafts, preferences, and working data may be stored locally on your computer depending on your app settings.
How do I get help?Email support@lakeviewlister.com or use the support form.