Summary
We do not offer refunds for subscription fees after a billing period begins, except where required by law or in cases of billing error.
No refunds after billing starts
Subscription fees are non-refundable once a billing period begins. Canceling stops future renewals, and your Pro access continues through the end of the current paid billing period.
Billing errors
Contact support if you believe there was a duplicate charge, incorrect charge, unauthorized charge, or other billing error. We will review and correct billing mistakes where appropriate.
Free trials
If a free trial is offered, you can cancel before the trial ends to avoid being charged. Once a paid billing period begins, the no-refunds policy applies.
How to contact us
Email support with your account email, charge date, and billing concern. We may ask for details so we can verify the account and charge.